About Capita plc
Medicals Direct Group (MDG) is part of Capita plc.
Capita is the UK's leading provider of business process
outsourcing and professional services.
We deliver back office administration and front office customer
contact services to private and public sector organisations. On the
whole, most businesses choose to outsource processes to reduce
their costs, focus on their core business, gain access to more
knowledge, talent and experience, and to increase their
How do we do this?
- We listen: through careful listening and
detailed exploration we build a deep understanding of what our
clients and their customers need.
- We create: by combining this insight with our
clients' knowledge and our expertise, we create unique solutions
that drive down costs and provide better customer experiences.
- We deliver: we don't just design the
solutions; we also deliver them for our clients, committing to a
defined cost and high quality standards. We're able to do this by
drawing on our rich and varied capabilities and our extensive
We have built an organisation characterised by innovation and
commitment, in which our people are empowered and motivated to
succeed and in which their success is recognised. However unique or
complex the challenge, we can bring together the right people with
the right skills to make it happen.