About MDG

In May 2012, Capita plc acquired Medicals Direct Group (MDG).

MDG has been working with the insurance sector since 1994 to increase efficiency, cut costs and improve end-to-end process times. By delegating elements of the insurance process to us, such as the gathering of medical data, underwriting of risk, claims management and rehabilitation, our clients are free to focus their internal resources more effectively.

Operating primarily in the life, income protection, disability and critical illness sectors in the UK and Ireland, we optimise performance at every stage of the insurance process. Our breadth of services, proprietary systems and data-mining techniques afford us an unparalleled offering to the market.

MDG in numbers

  • 120,000 nurse screenings per year
  • 10,000 doctor led medicals per year
  • 50,000 tele-interviews per year
  • 30,000 GP reports per year
  • 30,000 samples analyised per year

Our services

Our services are underpinned by secure, proprietary systems which reduce paperwork and end-to-end process times and provide instant access to in-depth MI. Our services for insurers include:

  • Tele-interviewing & tele-claims
  • Nurse screenings & claims visits
  • Doctor medicals
  • GPR administration
  • Claims management
  • Rehabilitation

Fast facts and stats

  • 120,000 nurse health checks
  • 10,000 doctor health checks
  • 50,000 nurse tele-interviews
  • 30,000 GP access for data
  • 30,000 sample tests
  • Received a 97% 'excellent' or 'good' feedback regarding our service 
#
#

Contact us

  • 0845 108 0446 (Calls cost 1p per minute plus your phone company's access charge)