Security & compliance

As a provider of services to firms in a highly regulated industry, we must be able to demonstrate to our clients that their business will be as safe in our hands as in their own.

We have invested significant resource into ensuring we meet our clients' procurement, audit and compliance requirements.

Our credentials in this area include:

  • Screenings and outsourced underwriting divisions regulated by the Financial Conduct Authority
  • Clinics are regulated by the Care Quality Commission and hold SEQOHS accreditation
  • Director-level Compliance and Data Protection Officers
  • Fully compliant with the Data Protection Act
  • Robust Business Continuity and Disaster Recovery plan in place which meets the requirements of BS25999
  • Doctors and nurses registered with the General
  • Medical Council and Nursing and Midwifery Council respectively
  • Subject to rigorous client compliance audits (direct offices and reinsurers); in which robust, low-risk results are consistently achieved
  • Secure, web-based systems for remote client access using Microsoft SSL, 128 bit encryption and XML technology for easy integration
  • Annual security penetration tests on our IT systems and infrastructure

Fast facts and stats

  • 120,000 nurse health checks
  • 10,000 doctor health checks
  • 50,000 nurse tele-interviews
  • 30,000 GP access for data
  • 30,000 sample tests
  • Received a 97% 'excellent' or 'good' feedback regarding our service 
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Contact us

  • 0845 108 0446 (Calls cost 1p per minute plus your phone company's access charge)