MDG Medicals Direct has been working with the insurance sector since 1994 to increase efficiency, cut costs and improve turnaround times. By delegating elements of the insurance process to us, such as the gathering of medical evidence, underwriting of risk and claims management, our clients are free to focus their internal resources more effectively.

Operating primarily in the life, income protection, disability and critical illness sectors in the UK and Ireland, we optimise performance at every stage of the insurance process. Our breadth of services, proprietary systems and data-mining techniques afford us an unparalleled understanding of the market.

MDG Medicals Direct in numbers:

• 200,000 nurse screenings per year
• 30,000 doctor led medicals per year
• 80,000 tele-interviews per year
• 50,000 GP Reports per year
• 20,000 CBT & Physio sessions
•   1,500 Expert Consultant reports
•   1,200 Peer Review cases

Our services

Unique in our field as providers of outsourced support and services for every aspect of the life and protection insurance process: from tele-interviewing, medical evidence gathering, claims services right through to rehabilitation; we believe we have unparalleled experience and understanding of the market.

Our services for insurers include:

• Tele-interviewing
• Tele-claims
• Nurse screening
• Doctor medicals
• GP reports
• Platinum service (high net worth)
• Claims management
• Rehabilitation
• Consultancy

Our services are underpinned by secure, proprietary systems which facilitate the exchange of information; reduce paperwork and turnaround times; and provide instant access to in-depth management information.