Innovation and interface
By resourcing a large development team, MDG has been able
to pioneer systems which have assured its place as a market
leader in our sector.
Online, secure portals such as Meditrak have revolutionised
underwriting and claims workflows by automating previously
laborious procedures; allowing for instant overviews of case files
and requests for all types of medical evidence via a single screen;
and providing secure, immediate access to medical reports and other
With such a wealth of information being processed via MDG
systems, they become invaluable for the data they can provide our
clients. The data can be mined as required to provide anything from
simple statistics on tele-interview disclosure levels, trends in
causation of claims and detailed biomeasurement comparative data
analysis for research studies.
Through intelligent use of technology and process design, MDG
has been able to operate highly efficient and scalable delivery
models, improve the customer journey, resulting in the provision of
high quality service for our clients.
MDG clients benefit from real time digital receipt of key update
information directly back into their mainframe/workflow systems.
Used in conjunction with our Real Time Results process for receipt
of completed reports and tests this provides a fully integrated,
straight-through process; reducing manual processing requirements,
costs and evidence-gathering timelines.